WELLNESS-FOCUSED, HOSPITALITY-FORWARD
Concierge primary care that puts you first.
We’re an award-winning, boutique Family Medicine practice in Williamsburg, VA, specializing in proactive and expertly coordinated care. All with one simple membership.
A bold, refreshing approach to medical care
Health care needs an overhaul.
RAISING THE BAR
We've all seen the current health care system: hour-long waits, seven-minute visits, doctors who don't know you, and a mystery bill months later.
Unlike conventional (“conveyor belt”) medicine, we're committed to delivering only the highest-quality care.
We believe that means slowing down, removing the distractions, and spending the extra time attending to your needs.
From the moment you walk into our clinic, you’ll feel the difference that comes with having a medical team go above and beyond for you.
Jake Mutch, DO
COFOUNDER, FAMILY MEDICINE PHYSICIAN
Say hello to:
GOODBYE, RUSHED APPOINTMENTS
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Our members have access to the doctor’s private email and cell, and can text, email, and call as needed.
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Life happens, and when it does, we want you to be taken care of promptly.
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Because we don’t overbook appointments, we don’t run behind. Our members know their time is always respected.
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We believe in simplicity—no more mystery bills or surprise charges from the doctor’s office.
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The seven-minute visit is a thing of the past. Our members enjoy extended appointments to ensure their health needs are addressed, without the rush.
DEFIANT MEMBER STORIES
Get ready for above & beyond.
Connecting the Dots
A patient of ours had a new skin lesion, and wait times at the local Dermatology office were starting to swell. Rather than resign to a referral that wouldn’t be seen for at least 3 months, we took pictures with our handheld microscope, and sent the images to one of the foremost tele-dermatology experts in the country. We had an answer back the next day.
Moving the Needle
When a local imaging company wouldn’t process a specialized order for a patient who has a strong family history of breast cancer because it wasn’t “in their protocols,” we called the Radiology suite and personally explained to them our reasoning. They called the patient that same day and got her scheduled.
Christina Mutch, DO
COFOUNDER, FAMILY MEDICINE PHYSICIAN
INCLUDED IN YOUR MEMBERSHIP
Best-in-class care from a team focused on wellness.
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We know pills aren’t always the answer.
We want to know what being healthy means to you. Rather than handing you a pill on the way out the door, we focus on finding and treating the root cause of an illness. This avoids needless medications, which come with interactions and side effects.
While we do prescribe medications, our holistic practice puts an emphasis on the basics: sleep, nutrition, exercise, and mindfulness.
Interested in building better habits, or learning about a plant-based diet? We do that, too. Just let us know.
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At your first visit we greet you at the door and do a comprehensive 60-minute+ assessment of your health. This includes a detailed review of your medical history, as well as a thorough examination of your heart, lungs, abdomen, neck, thyroid, and a detailed neurological examination, and more.
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At your first visit, we'll explore testing you for over 53+ metabolic, hormonal, and genetic markers as part of a comprehensive baseline assessment. We'll identify your personal roadblocks to longevity and make a proactive plan for tracking these over time.
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We take the pressure of health maintenance off your shoulders. After an extensive review of your medical and genetic history, we craft a tailored plan for prevention and get started on turning the gears of health care on your behalf.
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When you join our practice, you get direct access not only to a physician, but also to our world-class Personal Care Navigator.
Even when you see specialists or get advanced testing, your Navigator will walk you through every touch point of the health system, removing obstacles and guiding you along every step of the way.
It’s like having a dedicated hotel concierge, but for your health.
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As a perk of the membership, you get access to our Defiant Protocols--our tailored, detailed guides on health and wellness, in addition to exclusive members-only pricing for labs and supplements, and vetted recommendations for the best specialist and wellness services around.
BE OUR GUEST
The Defiant Difference
Get ready for not just a more holistic approach to medicine, but also what we call elevated primary care. We’ve taken the best from Michelin-star restaurants and boutique hotels, and brought it to our shingle.
The first thing you’ll notice when you come for your comprehensive evaluation is that there are no waiting rooms or clipboards. You’re greeted right at the door, as we’re ready to give you a tour and start your appointment.
And that’s only the beginning.
We do primary care and more.
OUR SPECIALTY
Advanced Lipid & Cholesterol Analysis
Menopausal Hormonal Therapy
Weight Loss & Metabolic Treatment
HOW MEMBERSHIP WORKS
An elevated experience in primary care, that puts the focus back on you.
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Chat with our Care Navigator to learn learn how our practice fits your needs.
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To reserve your membership, sign up online, and we'll give you a call, answer any additional questions, and schedule your new patient assessment.
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At your new-patient assessment, we'll greet you right at the door, give you a your of the practice, and then sit down for a reserved 60-minute+ visit to discuss your medical history and goals. Then, we'll do a comprehensive physical and discuss the next steps in your care plan, and give you direct access to your doctor.
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After your advanced lab report returns, we'll give a detailed break down of your metrics, and create a bespoke assessment and plan for your health. We'll discuss proactive steps for your next meeting, giving you exclusive access to our curated resources while also coordinating your specialist care and preventive testing.
★ ★ ★ ★ ★